Tagged: TFL

Oh back in the good old days when the worst of my problems was attempting to get to work and home from work. Might be a while before I have cause to complain again. And maybe I will just be happy every time there is a signal failure in future because I am actually allowed to get a tube. For old time’s sake…though it isn’t even funny so I don’t know why I’m posting it. ****** Dear Sir/Madam I hope that you are getting as bored of my complaints as I am getting bored of Metropolitan line delays. Every month …

You can apply for a refund for your journey from TFL if your underground train is delayed by 15 minutes or more. There used to be an app that would do it for you automatically – but strangely enough TFL stopped it from working before the disastrous Met line signalling “upgrade” in September. Anyway, sometimes TFL reject the refund requests. This does not always amuse me. Oh and they had promised us automatic refunds once the disaster unfolded. Which not one single customer reported receiving. Strange that. I wonder how many people are not as persistent as me, and just …

Dear Sir/Madam I would like to find out more about why there was such a disastrous launch of the new signalling equipment between Finchley Road and Euston Square stations, on the Metropolitan line on w/c 2nd September. Who took the decision to launch the new signalling on Monday 2nd September? When was this decision made? When did management realise that not enough drivers had been trained to use the new signalling equipment? Would there have been a financial cost to TFL had the launch been delayed, to allow more time to train drivers to use the new signalling equipment? If …

This is from last year, another one that has been hanging around my inbox: Oh TFL The imaginary ink has barely dried on the last complaint and now you have given me cause to write to you again. You do waste enough of my time as it is, without then having to write to complain about your journey refund decision. Last Wednesday I arrived at Harrow-On-The-Hill station around 8:15am. I got onto the waiting fast train. It hissed at me – like my imaginary girlfriend does when I use up too much of her imaginary ink. It hissed some more. …

It’s actually been alright recently – well, perhaps more accurately I’ve been lucky and missed the worst delays. Working from home two days a week helps too. As does the relatively dry weather recently – there are definite service suspension seasons and the next will be the first really hot day, when it gets to around 30’C. This complaint is from last year and not the funniest ever – just a rant. Part 2 is more fun. ****** Dear Sir/MadamI’d like to make yet another complaint about the Metropolitan line service.Tuesday was yet another clusterfuck of a service.  A signal …

As I type this now, I must admit that the service has been much better this month on the Metropolitan line – or at least I’ve got lucky in terms of avoiding the signal failures. However, one particular journey stands out from 2018 which was such a clusterfuck that I needed answers.  Would I get them? ****** I guess I should be amused that you are trying to charge me £8.00 for the clusterfuck of a journey on Thursday 4th January, that took nearly 3 times as long as it should have.  Surprised you are not charging me for a …

The first of my complaints this year to TFL – on a broad range of subjects. ****** Dear Sir/Madam I don’t know where to start with this complaint.  How about GRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZR RGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZR RZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZR RZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZ RRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRR ZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZ RRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZ RRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZR RZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZR RZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZ RRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRRGRRZRRZRRZRRZRRZRRZRRZRRZRR? Yes, that was what awoke me on both a Saturday and a Sunday morning – early – very early in the mornings, back in September. I live close to Rayner’s Lane tube station, with my bedroom facing onto the Piccadilly line.  I quite like being able to see tube trains go past – for some bizarre reason this marginally …